About the Company A chemical structure is only as strong as the bonds between its molecules.
At BASF Chemetall, this strength lies not only in chemistry, but also in the strong connections built between our integral organization and our people.
We are a company with highly qualified talent that contributes every day across different sectors to create the BASF Chemetall difference.
We demonstrate uncompromising ethics, appreciation for our employees, and respect for the environment.
BASF Chemetall is a leading specialty chemicals company whose quality, innovation, and service exceed our customers' expectations.
About the Role At Chemetall, we create chemistry by connecting customer needs, demand planning, procurement, logistics, warehousing, and financial objectives across the supply chain.
As Customer Service drive corrective actions and continuous-improvement projects focused on service, productivity, efficiency, and cost reduction.
Establish mitigation plans for supply risks and promote cost-optimization initiatives.




Develop the Supply Chain and Customer Service team through training, performance follow-up, and individual development plans.
Ensure compliance with Compliance, Responsible Care, IATF *****, ISO ****, AS ****, Quality, Safety, Health, Environment, and applicable corporate procedures.
Participate in scheduled courses, briefings, and meetings that form part of the Company's training plan.
Perform other duties assigned by the immediate supervisor that are aligned with the position's scope and competencies.
Qualifications Bachelor's degree in international Trade, International Business, Business Administration, Engineering, or a related field.
Advanced English proficiency.
More than 5 years of experience in Supply Chain leadership roles, including multidisciplinary team leadership, Customer Service, manufacturing, imports, inventory management, and planning.
Required Skills Supply Chain Management Customer Service S

📌 Customer Service & Supply Chain Mx Manager (Santiago de Querétaro)
🏢 Chemetall
📍 Santiago de Querétaro