About AI Rudder
AI Rudder is a conversational AI company on a mission to transform how businesses communicate with their customers — across voice and digital channels that feel genuinely human.
Founded in **** and headquartered in Singapore, we're building technologies that bridge languages, enhance understanding, and enable meaningful human–machine communication at scale.
Today, we serve 500+ enterprise clients globally processing 50 million calls daily and having delivered more than 8 billion calls to date.
Most recently, we have raised $50M in a Series B fundraising from leading global investors including Tiger Global, Peak XV Partners, and Cathay Innovation.
How We Work
AI-first: AI isn't a tool we reach for. It's the default we start from. Every team, every workflow: AI-first.
Global Collaboration: We operate globally and work as one team. Distance is a logistics problem, not a cultural one. We build the habits that make distributed teams actually work.
Communication Principle: Simple, Trust, Transparent. We remove unnecessary complexity so people can focus on what matters most.
What We Offer
Learning & Development: Continuous learning through real projects, knowledge-sharing sessions, mentorship, and cross-functional collaboration.
Performance Recognition: Regular performance reviews, feedback, and opportunities for career progression.
Global Exposure: Collaborate with international teams, global rotations, and work with integral enterprise customers.
Meaningful Impact: Build AI solutions that create real value for businesses around the world.
Ownership & Autonomy: Freedom to take initiative and drive outcomes.
Team Engagement: Team Building, Local & Global Gatherings & Local Events Celebration.
AI Rudder is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.
Responsibilities:
Technical Discovery & Solution Design: Lead business and technical discovery, understand customer architecture and requirements,



and design scalable end-to-end solutions.
Architecture & Integrations: Define solution architecture, APIs, integrations, data flows, and deployment approaches in collaboration with customer technical teams.
POC & Technical Validation: Design and manage POCs, define success criteria, and address technical requirements and objections.
Enterprise Deal Leadership: Own the technical side of complex sales cycles, working closely with Sales to remove blockers and drive deals to technical closure.
Enterprise Readiness: Work with IT, Security, Architecture, and Infrastructure teams on requirements such as data residency, security, scalability, high availability, and deployment models.
Commercial Partnership: Balance customer needs with technical feasibility, implementation complexity, cost, scope, and the overall likelihood of winning the deal.
Qualifications:
Technical Expertise (Must-Have): Strong understanding of APIs, integrations, system architecture, and cloud environments. Able to lead technical conversations independently.
Enterprise Pre-Sales Experience: Experience in Solutions Engineering, Solution Consulting, Pre-Sales, Solution Architecture, or a similar customer-facing technical role supporting complex enterprise deals.
API & Integration Knowledge: Understanding of REST APIs, webhooks, authentication, JSON, system-to-system integrations, and data flows.
Enterprise Architecture: Familiarity with SaaS architecture, AWS/Azure/GCP, multi-tenant and single-tenant environments, private networks, scalability, and high availability.
POC & Enterprise Experience: Experience managing POCs or technical validations and working with enterprise IT, Security, Architecture, and Infrastructure teams.
AI Knowledge: Familiarity with LLMs, RAG, AI agents/workflows, model selection, and enterprise AI integrations. Deep ML expertise is not required.
Commercial Mindset: Ability to understand how technical decisions impact deal size, implementation complexity, cost, scope, and revenue.
Communication: Strong English communication skills, with the ability to communicate with both technical and business stakeholders.

📌 Enterprise Solution Consultant (Xico)
🏢 AI Rudder
📍 Xico