Job Description

We are seeking an experienced and visionary Director of Fulfillment to lead our logistics and distribution operations in Monterrey, Mexico. This is a strategic leadership role that will oversee all fulfillment activities across our growing network, ensuring operational excellence, customer satisfaction, and continuous improvement. You will partner closely with cross-functional teams including Manufacturing, Sales, and Supply Chain to develop and execute innovative logistics strategies that drive efficiency and support our business growth objectives. As we expand our North American footprint, this role offers the opportunity to shape the future of our fulfillment operations while fostering a collaborative, inclusive, and high-performing culture.

- Lead and manage all fulfillment and distribution operations, including warehousing, transportation, inventory control, reverse logistics, and value-added services across multiple sites
- Develop and execute comprehensive logistics strategies that optimize cost, service levels, inventory performance, and network efficiency while maintaining flexibility to adapt to changing business needs
- Oversee domestic, international, and cross-border transportation operations, ensuring full compliance with Mexican customs regulations, trade requirements, and regulatory standards




- Drive continuous improvement initiatives focused on operational excellence, productivity enhancement, cost reduction, and customer satisfaction through analytical and data-driven approaches
- Manage relationships with carriers, third-party logistics providers, warehouse partners, and other external stakeholders to ensure high-performance service delivery and operational compliance
- Lead inventory optimization efforts to improve product availability, inventory accuracy, and working capital efficiency through transparent communication and collaborative problem-solving
- Maintain accountability for fulfillment budgets, key performance indicators, productivity metrics, and overall financial performance with decisive and analytical oversight
- Provide empathetic leadership, coaching, and professional development to direct reports, fostering a supportive environment that encourages innovation and accountability
- Champion a culture of safety, collaboration, transparency, and continuous improvement across all fulfillment functions, ensuring inclusive practices and open communication
- Partner strategically with Supply Chain, Procurement, Sales, Manufacturing, and Operations teams to align fulfillment capabilities with business objectives and growth initiatives

📌 Director of Fulfillment (Monterrey)
🏢 Bosch Group
📍 Monterrey