Responsibilities

Campaign Operations Support

- Support campaign production across email, SMS, push notifications, direct mail, and future communication channels.

- Assist with campaign setup and production activities within marketing platforms.

- Prepare campaigns for quality assurance and deployment.

- Coordinate campaign assets, creative files, and supporting documentation.

- Maintain campaign calendars and production schedules.

- Support campaign deployment readiness.

- Assist with operational coordination across multiple concurrent projects.

Quality Assurance

- Perform quality assurance reviews for customer communications.

- Validate links, landing pages, tracking parameters, personalization, and dynamic content.

- Verify campaign content against approved briefs and requirements.

- Review campaign rendering across supported devices and email clients.

- Execute pre-deployment checklists to ensure campaign readiness.

- Document issues identified during QA and coordinate resolution.

- Support post-deployment validation activities.

Documentation & Process Management

- Maintain campaign documentation and production records.

- Organize campaign files, creative assets, and operational templates.

- Maintain standard operating procedures and process documentation.

- Archive completed campaigns according to department standards.

- Update project tracking tools and status documentation.

- Maintain campaign naming conventions and documentation standards.

Operational Coordination





- Coordinate internal meetings and project status updates.

- Prepare campaign status reports for the Direct Marketing team.

- Track campaign milestones and deliverable deadlines.

- Monitor outstanding action items and follow up with stakeholders.

- Support vendor coordination activities as assigned.

- Assist with resource scheduling and workload tracking.

Reporting Support

- Prepare campaign performance reports for review.

- Compile operational metrics and production statistics.

- Assist with campaign documentation supporting performance analysis.

- Support reporting requests from business partners.

- Maintain operational dashboards and tracking files.

Continuous Improvement

- Identify opportunities to improve operational efficiency.

- Recommend enhancements to workflows, templates, and documentation.

- Support implementation of new operational processes.

- Participate in testing new technologies and tools.

- Assist with maintaining operational best practices.

Qualifications

- Bachelor’s degree in Marketing, Communications, Business, or a related field

- 1–2 years of marketing, project coordination, campaign operations, or related experience preferred

- Strong organizational and time management skills.

- Exceptional attention to detail.

- Strong written and verbal communication skills.

- Ability to manage multiple priorities in a fast-paced environment.

- Proficiency with Microsoft Office applications.

📌 Coordinador De Mercadotecnia (Chihuahua)
🏢 AutoZone
📍 Chihuahua