The Team Lead – Healthcare Contact Center & Patient Scheduling is responsible for leading front-line operations supporting patient scheduling and patient engagement for U.S. healthcare system clients. The role focuses on delivering an efficient, accurate, and patient-centered experience while meeting service-level, quality, productivity, and scheduling performance expectations.
Requirements.
Bachelor's Degree (completed)Prior call center experience Bilingual proficiency in English and Spanish
Site location. Ciudad del Sol, Zapopan, Jal.
Compensation and benefits.
Salary range / monthly gross$ 31,500
Benefits. According with a law requirements.
Work Schedule
- Monday - Friday (Saturdays TBD)
- 7:00 am - 4:30 pm (TBD if this might change)
📌 Team Lead (Zapopan)
🏢 Importante grupo
📍 Zapopan
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