Stäubli is a value driven technological solutions provider with four dedicated activities: ElectricalConnectors, Fluid Connectors, Robotics and Textile. We strive for innovation and excellence and are market leaders in many industrial segments. Stäubli guarantees high quality, reliability, and performance - our strong basis for the trusted partnership with our customers worldwide.Job DescriptionJob Function:The job of the Stäubli FCS Sales Administrator is to interact with internal and external customers.Responsibilities and Objectives:Work directly with the customers and the sales engineers to generate quotation for services and parts.Receiving and processing customer orders, ensuring accuracy and timelinessInventory management, checking stock levels prior to order entry to ensure available inventory is prioritized, optimizing stock usage.Interact with customer to provide or gather administrative information to set up customer in ERP or set up Stäubli as a vendorProcess and send invoice to customers for services and partsCommunicate frequently with customer to ensure that all expectations are met, proactively resolving any issues or delays, updating customers as neededDaily reporting and order monitoring to ensure all orders are delivered according to the scheduled timelineContribute to team effort by accomplishing related results as neededWork with internal departments to meet customer’s needs.Assist accounting with past due invoices/accounts resolutionCreation of non-conformance reportsParticipate in training sessions and update order entry processes as needed.QualificationsAssociate degree in Business Administration or equivalent work experience required (Customer Service/Inside Sales background preferred)Proficient with ERP SAP systemProficient in Microsoft Office and Microsoft ExcelExperienced with Customer relationship Management software (CRM)Quality and customer service driven to consistently satisfy internal and external customersOrganized and detail orientedSelf-motivated, proactive, and resourcefulPositive, professional attitudeEstablishes and maintains effective working relationships based on mutual trust, respect, and cooperation with manager(s), co-workers and customersReacts quickly and adapts to changes in priorities, circumstances, and directionSelf-starter and work under limited supervision in a fast-paced team environmentMust be able to use critical thinking and problem solving to resolve customer issuesExceptional written and verbal communication skillsAdditional InformationPhysical Requirements:Prolonged periods sitting at a desk and working on a computerMust be able to lift up to 25 pounds at timesDexterity and accuracy as needed to operate equipmentMonday-Friday 8:30am – 6:00pmHybrid Schedule Available (remote days based on department schedule)Stäubli Corporation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.#J-18808-Ljbffr

📌 Sales Administrator - Fcs (Santiago de Querétaro)
🏢 STÄUBLI
📍 Santiago de Querétaro