We are currently looking for an CRM & Marketing Intern to join our Dolce&Gabbana; team based in Mexico City.

The idóneo candidate will support our CRM & Marketing department in ensuring smooth and efficient CRM & Marketing processes. You will play a key role in assisting with Customer relationship management activities and administrative tasks, contributing to the success of our team within a luxury environment.

Key Responsibilities:

- Develop customer analytics reports using BO/BI and Salesforce data, including purchase frequency, recency, spending patterns, product preferences, participation in Fashion Shows, and other client behavior indicators.
- Analyze the performance of CRM activations, events, and client engagement initiatives, including ROI measurement and post-event reporting.
- Prepare client-related reports and insights for cross-functional teams, including Retail, Merchandising, MTM, J&W;, HR, and HQ.




- Coordinate and follow up on gifting and client delight initiatives with boutiques.
- Support the preparation and follow-up of vendor agreements and contracts.
- Upload supplier invoices into SAP and monitor the payment process.
- Review and translate client-facing communications, including e-vites.

Key Requirements:

- Active student (from 5th semester onwards) in Marketing, Business Administration, or related fields;
- Intermediate to advanced English level (Pivot Tables, XLOOKUP/VLOOKUP, database management, formulas, and data analysis);
- Strong organizational skills and attention to detail;
- Ability to manage information effectively and follow up on multiple priorities.;
- Interest in luxury, fashion, and client experience.

Location: Mexico City, Polanco

Schedule: 9:00 a.m. – 2:00 p.m.

Modality: On-site

📌 CRM & Marketing Intern (Ciudad de México)
🏢 DOLCE&GABBANA
📍 Ciudad de México