Atomic HR is seeking a Customer Support Representative to handle day-to-day tickets from travelers and park operators, following the triage and escalation playbooks the support team has built.
You'll resolve what's within your scope and flag anything needing a lead's judgment, with accuracy and timely follow-through on bookings and payments.The role focuses on high-volume inquiries, using AI tools to speed responses, logging issues, and maintaining precise ticket notes.
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