As a Moderator, you will review, tag, and take necessary actions on content per defined guidelines. These services will be provided in response to customer complaints (reports) about user conduct and/or content that is alleged to violate policies, in addition to preliminary reviews of content.
You will work with content across a multitude of social and gaming products and be an expert in policies across our ecosystem to make key decisions in keeping our community safe.
Responsibilities
Review content to if determine community guidelines are met while upholding a high standard of accuracy and quality ○ Content moderation types include Image, Text, Video, Audio, and 3D experiences
Maintain a high level of compliance and confidentiality standards
Frequently review training material to remain current and knowledgeable on workflow changes, operational guidelines, and policy updates
Comply with the performance indicators or parameters defined by operational goals
Review sensitive content including the reporting and handling of CSAM material Qualifications




Ability to handle large amounts of user generated content
Ability to deal with sensitive situations and malicious content online
Ability to be objective instead of subjective
Excellent communication skills and ability to work in a team
Critical thinking and investigative skills
Ability to quickly adapt and adjust priorities as new projects and processes come online
Strong written and verbal communication
Computer skills including comprehensive experience with word processing, spreadsheet, and slide deck software (ideally in Google Workspace)
Preferred Qualifications
Experience in Trust and Safety field (Or equivalent experience in Moderation or Support)
Knowledge of the gaming industry, social media industry, or any combination thereof
Understanding of social media content creation and the impacts it can have
Stays up to date with online trends and popular culture

📌 Content Moderator (Jalisco)
🏢 Apex Systems
📍 Jalisco