Warranty Administrator We are seeking a Warranty Administrator to manage and oversee warranty claims from initial registration through final resolution.
This position is responsible for ensuring timely customer support, accurate documentation, internal coordination, and effective claim resolution while contributing to customer satisfaction and continuous process improvement.
Key Responsibilities Warranty Claims Administration Receive, register, and validate customer warranty claims.
Review warranty eligibility and determine claim applicability.
Document rejection reasons when warranty coverage does not apply.
Monitor and follow up on claims through final closure.
Warranty Order Management Create and manage warranty orders within the system.
Coordinate shipment and receipt of replacement parts.
Monitor response times and ensure service level compliance.
Warranty Data Management Register warranty claims in the system.
Ensure all claims contain complete and accurate documentation for analysis and resolution.
Generate customer warranty claim reports and performance metrics.
Confirm and register warranty orders in the system.
Corrective Actions

📌 Warranty Administrator (Ciudad Apodaca)
🏢 Güntner de México, S.A. de
📍 Ciudad Apodaca