MongoDB is seeking a transformational leader to join its Technical Services team in Mexico City, building and scaling a regional team of Support Engineers.
You will recruit, develop local talent, and embed AI-native tools into daily operations to improve engineer effectiveness and customer outcomes.The role focuses on managing high-profile escalations, coordinating with internal engineering, and partnering with regional stakeholders to grow a high-performing Technical Services presence in the#J-*****-Ljbffr