The Team Lead – Healthcare Contact Center & Patient Scheduling is responsible for leading front-line operations supporting patient scheduling and patient engagement for U.S. healthcare system clients. The role focuses on delivering an efficient, accurate, and patient-centered experience while meeting service-level, quality, productivity, and scheduling performance expectations.
Requirements.
- Bachelor's Degree (completed)
- Prior call center experience
- Bilingual proficiency in English and Spanish
Site location. Ciudad del Sol, Zapopan, Jal.
Compensation and benefits.
Salary range / monthly gross$ 31,500
Benefits. According with a law requirements.
Work Schedule
•Monday - Friday (Saturdays TBD)
•7:00 am - 4:30 pm (TBD if this might change)
📌 Team Lead (Ciudad del Sol)
🏢 Summa T
📍 Ciudad del Sol
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