Are you a ServiceNow professional looking to make a global impact? Corning Incorporated is building and growing our ServiceNow Center of Excellence in Monterrey, Reciente León and we want to connect with talented professionals at all levels and specializations.
This is a posting, meaning we review applications on a rolling basis as new opportunities open. If ServiceNow is your craft, we want to hear from you.
ABOUT CORNING
Corning Incorporated is one of the world's leading innovators in materials science. For 175 years, we have applied our expertise in specialty glass, ceramics, and optical physics to develop category defining products that transform industries and enhance people's lives, from fiber optic cables that power the internet to advanced pharmaceutical packaging, automotive technology, and beyond.
Our Digital & IT (D⁢) team powers the global technology infrastructure that keeps Corning connected. The ServiceNow Center of Excellence in Monterrey is central to that mission and we're growing.
WHO WE'RE LOOKING FOR
We welcome applications from ServiceNow professionals across all disciplines, including:
ITOM / ITAM / SACM-CMDB Engineer — Discovery, Service Mapping, HAM/SAM Pro, CMDB Governance
Process Analyst — ITSM Processes, ITIL, SLA Management, Continuous Improvement
Business Analyst — Requirements, User Stories, UAT, Stakeholder Engagement
Product Designer – AI, Moveworks & Now Assist — GenAI, Virtual Agent, NLP, UX Design
Technical Lead / Architect — Architecture, Integration Hub, Platform Governance, Team Mentorship
Developer / Administrator — GlideScript, Flow Designer, Custom Applications, Platform Configuration
Whether you are mid-level or a seasoned architect, we want to connect with you.




WHAT YOU MAY BE DOING
Designing, building, and maintaining ServiceNow solutions across ITSM, ITOM, ITAM, HRSD, and custom applications
Managing and evolving CMDB/SACM strategies, Discovery automation, and asset lifecycle management
Analyzing, documenting, and improving IT service management processes aligned with ITIL best practices
Gathering and translating business requirements into clear, actionable ServiceNow platform solutions
Designing AI-powered employee experiences using Now Assist, Moveworks, and Virtual Agent
Architecting and governing enterprise-grade integrations between ServiceNow and global business systems
Leading platform upgrades, technical roadmaps, and governance standards
Mentoring engineers, conducting code reviews, and elevating the team's technical standard
Partnering with global stakeholders across IT, HR, Finance, and Operations
SKILLS & EXPERIENCE WE VALUE
ServiceNow Platform (any module or specialization)
ITSM / ITOM / ITAM / CMDB / SACM
Now Assist / GenAI / Moveworks / Virtual Agent
JavaScript / GlideScript / Flow Designer / Integration Hub
REST / SOAP APIs / MID Server
ITIL v4 Framework
Agile / Scrum Delivery
Requirements Analysis / Process Design / UAT
Reporting, Dashboards & KPI Development
Stakeholder Management & Communication
CERTIFICATIONS THAT STAND OUT
CSA – Certified System Administrator




CAD – Certified Application Developer
CIS-ITSM / CIS-ITOM / CIS-HAM / CIS-SAM / CIS-HRSD / CIS-VR
CTA – Certified Technical Architect
ITIL v4 Foundation or higher
AWS / Azure Certified
SAFe Agile
EDUCATION
Bachelor's degree in computer science, Information Technology, Systems Engineering, Business Administration, or a related field
ServiceNow certifications (any level) are strongly valued
Master's degree or AI/ML coursework is a plus for senior and lead-level roles
LANGUAGE REQUIREMENT
Business level English proficiency required (written and verbal)
You will collaborate with global teams across the Americas, Europe, and Asia-Pacific
WHY CORNING IN MONTERREY?
Global Exposure — Collaborate with teams across 4 continents
Career Growth — Clear advancement paths within D⁢
AI-First Innovation — Work on emerging GenAI and automation solutions
Competitive Benefits Package
Learning & Development Investment
Inclusive & Collaborative Culture
Meaningful Work — Your contributions impact a 170+ year legacy of innovation
ABOUT THIS POSTING
This is a generic talent pipeline posting. Corning's D⁢ team actively reviews applications on a rolling basis as ServiceNow opportunities become available in Monterrey.
Applying here connects you directly to our talent network a recruiter will be in touch when a matching role opens.
We encourage all ServiceNow professionals from mid-level practitioners to senior architects to apply.
? Location: Monterrey, Nuevo León, Mexico
? Function: Digital & IT (D⁢)
? Type: Evergreen / Ongoing Pipeline
Corning Incorporated is an Equal Opportunity Employer.

📌 Servicenow Professional — All Levels & Specializations (México)
🏢 Corning
📍 México