Description
Job Description – Salesforce Senior Developer
Position Title:
Salesforce Senior Developer
Location:
[Bangalore/Remote]
Department:
Technology, Media, and Telecom
About the Role
We are seeking a motivated
Salesforce Developer
with 4–6 years of experience to support the design, development, and implementation of solutions on our Salesforce
Service Cloud
platform. The adecuado candidate has hands-on experience with
Apex, Lightning Web Components (LWC), and Salesforce configuration
, and enjoys building scalable solutions that improve the client and agent experience.This role will work closely with senior developers, business analysts, and QA teams to deliver high-quality Salesforce solutions while continuing to develop deeper platform expertise.
Key Responsibilities
Develop, test, and deploy Salesforce solutions, primarily supporting
Service Cloud features
such as Console, Case Management, Omnichannel, Knowledge, and CTI integrations.
Write and maintain
Apex classes, triggers, and Lightning Web Components (LWC)
to support business requirements.
Assist in developing
Salesforce integrations with external systems
using REST/SOAP APIs, Platform Events, or other integration tools.
Build and maintain
Salesforce configuration
including custom objects, fields, validation rules, flows, and permissions.
Collaborate with
Business Analysts, QA engineers, and senior developers
to translate business requirements into technical solutions.
Participate in




code reviews and follow established Salesforce development best practices and coding standards
.
Support
release management and deployment activities
using CI/CD or deployment tools.
Troubleshoot and resolve
platform issues, bugs, and defects
during development and testing phases.
Participate in
Agile ceremonies
including sprint planning, stand-ups, and retrospectives.
Required Skills and Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field.
2-4 years of hands-on experience as a Salesforce Developer, with significant experience
in Service Cloud.
Working knowledge of
Salesforce configuration
including Flows, custom objects, fields, validation rules, and security model.
Experience working with
Salesforce APIs (REST/SOAP)
or supporting system integrations.
Familiarity with
version control systems (e.g., Git)
and Salesforce deployment processes.
Strong
problem-solving and analytical skills
with attention to detail.
Ability to work effectively in a
collaborative Agile development environment
.
Preferred Certifications (one or more)
Salesforce Certified Platform Developer I & II
Salesforce Certified Service Cloud Consultant
Salesforce Certified Administrator
Why Join Us
Opportunity to lead complex, enterprise-scale Salesforce programs.
Work in a collaborative environment with exposure to the latest Salesforce innovations.
Career growth through certifications, leadership opportunities, and cross-cloud learning.
Be part of a dynamic team shaping digital transformation for our clients.

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