Serve as the primary point of contact throughout the project and delivery lifecycle Conduct discovery sessions, workshops, and interviews to elicit, document, and validate business and technical requirements Translate client needs into functional specifications, user stories, and acceptance criteria Manage client expectations by communicating scope, timelines, constraints, and trade-offs Collaborate with developers, architects, and QA engineers to ensure requirements are understood and feasible Participate in sprint planning, backlog grooming, stand‑ups, and Agile ceremonies as the client representative Identify scope creep, technical blockers, and dependency risks and propose solutions Configure E2 M2 M® platform modules to meet client specifications Develop and execute test plans, test cases, and UAT scripts Coordinate UAT sessions, capture feedback, and drive issue resolution Validate delivered functionality against documented requirements before client sign‑off Maintain defect logs and track issues through closure Coordinate release readiness, client communications, training materials, and go‑live checklists Support deployments and monitor post‑release stability Document release notes, configuration guides, and end‑user documentation Conduct post‑release reviews with clients and capture lessons learned Collaborate with offshore teams across multiple time zones using overlap windows and asynchronous workflows Travel 25–35% to client sites, project locations, and occasional internal team meetings Requirements 5+ years of experience in a Business Analyst,



Technical BA, or Product Analyst role within a Saa S, enterprise software, or technology services environment Proven ability to manage client relationships and translate business needs into actionable technical requirements Experience working within Agile/Scrum delivery frameworks Proficiency in writing user stories, BRDs, process flows, functional specifications, and SQL Understanding of API integrations and cloud‑based data structures is a plus Hands‑on experience with UAT coordination and test case development Comfortable working with APIs, data workflows, and configurable software platforms; low‑code/no‑code experience is a plus Strong working knowledge of Jira, Confluence, Figma, Postman, or similar Ability to explain technical constraints to non‑technical clients and business goals and technical requirements to developers Ability to accommodate morning/evening syncs with offshore teams Excellent communication and stakeholder management skills across technical and non‑technical audiences Familiarity with field operations, construction management, oil & gas, utilities,



or infrastructure industries is preferred Experience with BI/analytics tools and dashboard configuration is preferred Exposure to geolocation data, mobile‑first platforms, or offline‑capable applications is preferred CBAP, PMI‑PBA, or Agile/Scrum certification is preferred Local candidates only Core Competencies Demonstrates expertise in managing client relationships and translating business needs into actionable technical requirements, with a strong focus on Agile methodologies and UAT coordination. Proficient in writing user stories, functional specifications, and utilizing tools like Jira and Confluence to facilitate project delivery. Highest‑signal resume keywords 5+ Years Experience In Business Analyst Role Agile/Scrum Delivery Frameworks User Story Writing And Functional Specifications UAT Coordination And Test Case Development Jira And Confluence Proficiency ATS Optimization Keywords Hard Skills User Story Writing Functional Specifications SQL API Integrations Test Case Development UAT Coordination Data Workflows Low‑Code/No‑Code Experience Business Requirements Documents (BRDs) Process Flows Soft Skills Excellent Communication Skills Stakeholder Management Client Relationship Management Problem‑Solving Collaboration Certifications & Qualifications CBAP PMI-PBA Agile/Scrum Certification Industry Keywords Saa S Enterprise Software Technology Services Field Operations Construction Management Oil & Gas Utilities Infrastructure Tools & Technologies Jira Confluence Figma Postman BI Tools Analytics Tools #J-18808-Ljbffr

📌 Technical business/product analyst (Centro-Norte)
🏢 Jobtailor
📍 Centro-Norte