- Order warranty components and engines from dealerships using low-time-in-service and high-time-in-service systems
- Track requested warranty components and update Excel reports using data from the Quality AI platform
- Attend problem-resolution meetings with different teams from various departments
- Provide warranty information to different teams to eliminate quality issues for the end customer
- Prepare reports and update quality metrics monthly
- Handle special requests for report preparation and warranty data analysis
- Participate in meetings with the product development team and critical suppliers on warranty-related topics
- Prepare PowerPoint formats for high-time-in-service engine analysis
- Support innovation projects through the use of AI
- Create new tools to streamline team processes and tasks, including Power Apps and dashboards using macros, databases, Power BI, Python, and Microsoft Power Automate
- Interpret blueprints/drawings using GD&T; knowledge
- Develop 8Ds for complex product development or manufacturing problems
- Support production floor testing for engineering changes
- Lead work meetings for quality problem resolution
Requirements
- Bachelor's Degree or equivalent
- Intermediate-advanced English level (due to interaction with teams from different countries and cultures)
- Knowledge of internal combustion engine operation, as well as familiarity with its components
- Proactivity to identify and support innovation projects
- Ability to create presentations using PowerPoint and Excel
- Database management and advanced information analysis
- Time management skills for multiple daily/weekly/monthly tasks
- Intermediate-advanced proficiency in Excel (macros), Power Apps, dashboards, Power BI, Python
- Good communication skills for coordination with internal teams and suppliers
- Knowledge of quality tools: 8D, Six Sigma Methodology, PDCA, GEMBA, etc.
- Effective collaboration in multicultural teams located in different general regions
- Growth-oriented mindset, innovation, and constant evolution
Core Competencies
Demonstrates expertise in warranty data analysis, quality metrics reporting, and internal combustion engine operation. Proficient in utilizing advanced tools such as Power BI, Python, and Excel for data management and process improvement.
Highest-signal resume keywords
- Warranty Data Analysis
- Power BI
- Python
- 8D Problem Solving
- Database Management
Hard Skills
- Internal Combustion Engine Operation
- Excel Macros
- Power Apps
- Dashboards
- Quality Tools
- Six Sigma Methodology
- PDCA
- GEMBA
- Data Analysis
- Blueprint Interpretation
Soft Skills
- Good Communication Skills
- Proactivity
- Time Management
- Effective Collaboration
- Growth-Oriented Mindset
Tools & Technologies
- Quality AI Platform
- Microsoft Power Automate
- PowerPoint
- Excel
- AI Innovation Projects