Inside Sales Representative (Aerospace) Location: Chihuahua, Chihuahua, Mexico
Department: Inside Sales
Reports to: Inside Sales Manager
Status: Non-Exempt
Position Purpose / Summary The Inside Sales Representative is responsible for driving revenue growth, protecting margin, and ensuring contractual and regulatory compliance across assigned aerospace accounts. The role ensures that customer requirements are clearly defined, thoroughly reviewed, accurately communicated, and fully executed in accordance with AS9100 quality management system requirements and company policies.
As the commercial owner of assigned accounts, this position manages contract review, disciplined margin execution, quote-to-order compliance, customer retention, risk mitigation, and long-term revenue development.
Essential Responsibilities 1. Contract & Requirement Review Review RFQs, contracts, and flow-downs for feasibility and compliance.
Validate alignment between customer requirements and internal capabilities.
Identify and escalate special quality or regulatory clauses.
Ensure accurate documentation of requirements in ERP and CRM.
Confirm pricing structures meet approved margin thresholds.
2. Revenue Growth & Account Development Manage assigned accounts to increase revenue and share of wallet.
Identify cross-sell and alternative sourcing opportunities.
Develop annual account plans with measurable goals.
Support long-term agreement (LTA) negotiations.
Build and maintain strong customer relationships.
3. Pricing, Quoting & Margin Management Prepare competitive,



compliant quotations within required timelines.
Apply margin strategy and approval matrices.
Monitor quote conversion ratios and implement corrective actions.
Maintain accuracy of pricing and contractual data in ERP.
Make commercially sound decisions to protect profitability.
4. Cross-Functional Coordination Collaborate with Customer Service for seamless order execution.
Work with Quality, Operations, Supply Chain, and Finance to resolve issues.
Escalate risks impacting delivery performance.
Participate in internal account reviews and performance meetings.
5. Performance Monitoring & Reporting Maintain accurate CRM pipeline and forecasting.
Track monthly performance versus quota.
Monitor customer KPIs (OTD, quality, revenue, margin).
Support management reviews with accurate reporting.
6. Team Partnership & Professional Conduct Act as a collaborative partner to CSRs, supporting joint success.
Contribute positively to cross-functional teamwork.
Demonstrate professional conduct and accountability.
Critical Success Factors Achievement of monthly and annual revenue quotas
Quote response time compliance
Quote-to-order conversion
Margin attainment
98% CRM accuracy
Zero contract entry errors




Documented account growth
Minimum Qualifications (MUST-HAVE) Education & Experience AS9100 certification (Lead Auditor, Implementer, or equivalent) – REQUIRED
High school diploma required; bachelor's degree preferred.
Minimum 3+ years in aerospace B2B or distribution sales.
Demonstrated history of meeting or exceeding sales targets.
Knowledge Requirements Aerospace fastener market and OEM structures
Contract review principles under AS9100
ERP systems (SAP preferred) and CRM platforms
Intermediate–advanced Excel
Competencies Margin discipline & commercial decision-making
Structured account planning
Negotiation & influencing
Risk assessment
Analytical and data interpretation skills
Professional communication under pressure
Team collaboration
Skills RFQ/contract requirement interpretation
Cost/margin analysis
Territory and account management
High-volume quoting accuracy
Pipeline and forecast management
Conflict resolution and customer retention
Cross-functional communication
Work Requirements Up to 20% travel (domestic; possible trips to U.S. operations)
Ability to work extended hours during high-demand cycles
High-volume multitasking and consistent computer use
Strict confidentiality regarding pricing and contract data
Quality & Compliance Expectations Comply with all AS9100 and internal quality procedures
Participate in internal audits
Maintain documentation integrity
Escalate risks impacting customer satisfaction or compliance

📌 Inside Sales Representative (Chihuahua)
🏢 DIMSA BPO S DE D.L. DE
📍 Chihuahua