Resolv Integral seeks an experienced Team Lead for a fully remote healthcare customer experience operation supporting a US-based program. You will lead a team of CX representatives, coaching for productivity, quality, and engagement while managing escalations in a fast-paced online environment.
Ideal candidates have BPO leadership experience, healthcare CX knowledge, and are bilingual in English and Spanish, with at least one year of remote work. US business hours alignment required.
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📌 Remote Healthcare CX Team Lead – Bilingual (English/Spanish) (Guanajuato)
🏢 Resolv.Global
📍 Guanajuato
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