We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.
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About Our Client
Serving since 1967, locally owned and operated. We specialize in the cleanup and restoration of residential and commercial property after a water, fire or smoke damage. We also mitigate mold and mildew from your home or business.
We're looking for a Customer Service / Billing to support the following activities:
- Create and process customer invoices
- Manage and follow up on outstanding accounts receivable and customer payments.
- Answer incoming calls in a professional and customer-focused manner.
- Maintain detailed call logs and document customer interactions and requests accurately.
- Follow up with customers throughout the job process, providing updates and addressing questions or concerns.
- Schedule appointments and coordinate customer and field team schedules.
- Review new and open job files to ensure required information, photos, documentation, and customer details are complete.
- Follow up on missing information and coordinate with Project Managers
- Monitor job files from initial intake through completion and payment.
Work Schedule
Regular schedule: 9:00 - 18:00 CST
Daylight savings: 8:00 - 17:00 CST
This position is remote, but you'll be required to visit our offices in CDMX or GDL on the first day (expenses are covered by yourself).
Benefits
- Competitive Salary (According to experience)
- Law benefits
- Remote Work
- Work Stability
- Computer equipment
- Major medical insurance
- Christmas bonus of 30 days (Aguinaldo)
After The First 3 Months, We Add The Following
- Minor medical insurance (Clinic may vary according to your city).
- Life Insurance.
- Food vouchers (10% of the gross salary).
- Restaurant tickets.
- Saving fund (8% of the gross salary).
Competencies
Organized Customer Oriented Attention to Detail Communication Skills Reliable
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📌 Customer Service / Billing - REMOTE (Centro)
🏢 Gordian Staffing Careers
📍 Centro
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