A.P. Moller - Maersk is seeking a Call Center Representative in Mexico City to deliver world-class service via inbound and outbound calls, owning last-mile delivery resolutions and ensuring customer satisfaction.
The role requires two years in a contact center, English level C1, and the ability to coordinate with customers, delivery teams, stores and warehouses while meeting KPIs; adaptable to work standard shifts and maintain professional communication.
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📌 Bilingual Call Center Specialist – Last-Mile Support (México)
🏢 A. P. Møller-Mærsk
📍 México
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