Infosys Limited is seeking a Technical Support Specialist to provide 1st level remote and on-site assistance, ensuring maximum system availability and service quality. You will handle incidents, service requests, and user guidance across multiple channels, collaborating with teams to resolve issues efficiently.
The role emphasizes problem-solving, ownership, and strong communication within a busy ICT service desk environment, with rotational shifts and on-call responsibilities to meet service
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📌 IT Service Desk Specialist — Fast, Empathetic Support (Ciudad de México)
🏢 Infosys
📍 Ciudad de México
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