Medallia is seeking a Technical Support Advocate to provide advanced frontline support to admins, clients, and partners using the Medallia Experience Cloud. You will solve complex issues, perform root-cause analysis, and work with cross-functional teams including Professional Services, Product and Engineering.
The role requires a high school degree with technical certs (or Bachelor's) and 1+ year in tech support, plus ability to obtain PIV.
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📌 Global SaaS Technical Support Advocate (Chihuahua)
🏢 Medallia
📍 Chihuahua
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