På ABB hjälper vi industrier att bli mer resurseffektiva och renare – och varje person här bidrar till resultaten. Du kommer att få möjlighet att leda, få stöd att växa och kunna vara stolt över den påverkan vi skapar tillsammans. Gå med oss och hjälp till att driva det som driver världen.
Denna position rapporterar till:
EL Sales Support Manager - Pre-Sales
Your role and responsibilities
In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.
The work model for the role is: hybrid
This role is contributing to the electrification in Americas
- Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
- Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
- Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
- Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.
Qualifications for the role
- You are engaged in working with Sales force, Engineering Systems & SAP and in the electrification sector
- Ability to demonstrate your experience in customer support /service. You have +2 years of experience in customer service & electrification sector
- You are passionate about problem solving around high skilled teams
- Degree in engineering or related
- You are at ease communicating in English
För att bygga en renare och smartare framtid krävs alla sorters människor: de nyfikna, de modiga och de kreativa. Därför välkomnar vi människor med alla bakgrunder och erfarenheter.
Är du redo att göra skillnad?
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📌 Post Sales Support Specialist for ELECTRIFICATION (San Pedro Garza García)
🏢 ABB
📍 San Pedro Garza García
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