Are you a detail-oriented HR professional with experience managing US benefits and payroll coordination? Do you thrive in dynamic environments and enjoy delivering top-tier employee support?

An established international company known for its stable growth, competitive edge, and excellent work environment is looking for a US Benefits & Payroll Specialist to join the team in Puebla. In this role, you will ensure the accurate day-to-day administration of US benefit plans, support payroll processes, and maintain the highest standards of data integrity and compliance.

Work Schedule & Flexibility

- Schedule: Monday to Friday.
- Hybrid Model: 4 days Home Office / 1 day on-site per week at our Puebla offices.

What You Will Do (Key Responsibilities)

- Benefits Administration: Manage day-to-day administration of US benefit plans, ensuring accurate enrollments and low error rates.
- Payroll & Mobility Support: Coordinate payroll deductions and support routine administration for US mobility and immigration-related matters.
- Employee Case Management: Act as the main point of contact for employee inquiries, resolving cases timely with positive service feedback.
- Data Integrity & HRIS: Maintain high-quality data within our HRIS system, navigating system landscapes during transition periods and ensuring audit-ready records.
- Vendor & Leave Coordination: Collaborate with external vendors, reconcile invoices cleanly, and support leave of absence administration.

What We Are Looking For (Requirements)

- Experience:



Minimum of 2-5 years of experience in benefits administration and payroll coordination (5+ years preferred for a senior level).
- Technical Skills: Hands-on experience with HRIS/Payroll systems like Workday, ADP, UKG, or SuccessFactors, along with proficiency in Excel, enrollment platforms, and ticketing systems.
- Domain Knowledge: Solid experience in employee customer service, benefits data management, and a fundamental understanding of US payroll and immigration processes.
- Soft Skills: High attention to detail, strong process discipline, and the capability to manage high-volume employee interactions efficiently.

Nice-to-Have Skills

- Experience supporting Open Enrollment periods.
- Knowledge of COBRA administration.
- Specific experience with the Workday Benefits module.

What Success Looks Like in This Role

- Achieving near-zero error rates in benefit enrollments and payroll deductions.
- Delivering swift and empathetic resolution to employee cases.
- Maintaining clean, reconciled vendor invoices and audit-ready data.

What We Offer (Benefits & Growth)

- Premium Compensation Package: Competitive salary ($29K to $35K MX per month) with benefits well above Mexican labor law, including premium health insurance, food vouchers, performance bonuses, and extra vacation days.
- Career Growth: Deeper specialization in integral HR operations, with a clear structural path to develop into a managerial role based on your performance and goals.
- Culture: A supportive, stable international culture focused on professional development and a great work-life balance.

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📌 US Benefits & Payroll Specialist – Puebla (Hybrid) (Heroica Puebla de Zaragoza)
🏢 MÁS CAPITAL HUMANO
📍 Heroica Puebla de Zaragoza