NTT DATA Services in Guadalajara, Jalisco, Mexico, seeks an Account Service Specialist to provide Remote Level 1 & 2 Production and Application Support for Hilton Worldwide Digital Key System and Connected Room. You will handle live phone support during day, evening and weekend hours and participate in on-call rotations, working directly with the client to resolve incidents.
You will log, analyze, escalate as needed, and ensure SLAs are met while collaborating with hotels and internal teams to
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📌 Remote IT Support Specialist - Digital Key & Connected Room (Centro)
🏢 Ntt Data
📍 Centro
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