LEGO Group in Monterrey, Mexico, is seeking a BSO HR Service Desk Senior Advisor to deliver high-quality HR support across phone, email, chat, and service management platforms. You will build stakeholder relationships and help shape a consistent, customer-focused service experience while working in a hybrid, follow-the-sun environment across regions.
The role emphasizes handling complex cases with professionalism, applying service management practices, and driving continuous improvement to
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📌 Global HR Service Desk Senior Advisor (Hybrid) (Monterrey)
🏢 LEGO Group
📍 Monterrey
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