Technical Support Ops Leader - Manager of Managers (Onsite) (Centro)

Technical Support Ops Leader - Manager of Managers (Onsite) (Centro)

05 sep
|
Nextiva
|
Centro

05 sep

Nextiva

Centro

Nextiva, a integral leader in AI-powered customer experience and team collaboration, seeks a Support Operations Manager to lead a large technical support organization onsite in Guadalajara. You will coach Supervisors, drive performance, and establish a strong operating cadence to deliver exceptional service while protecting revenue.

You will lead workforce planning, leverage data-driven insights, and drive improvements across CX, quality, and commercial outcomes in a fast-paced, onsite team

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📌 Technical Support Ops Leader - Manager of Managers (Onsite) (Centro)
🏢 Nextiva
📍 Centro

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