Apprize Technology Solutions in Mexico City is seeking a customer service agent to handle inbound voice calls with professionalism, empathy, and accuracy. You will support customers with credit cards, banking, loans, mortgages, and bill-pay services, processing account-related requests and payments.
You will troubleshoot issues, document interactions, and manage escalations. The role requires 6–9 months of call center experience and English level B2+ to C1, and you must live within 1.5 hours of