Job Description

- Lead the store Logistics department and work with the country Fulfilment team as well as the store commercial team to secure the highest goods availability, including customer order fulfilment, for customers at all times at the lowest possible cost.
- Actively participate in the management process to create the store business plan. Use general and country input to develop and follow up on all logistics and recovery actions that support the country business plan and direction. Ensure all relevant country strategies and priorities are aligned in the store business and action plan.
- Identify, recruit and develop the many talents in the store, specifically in your own function. Secure a diverse, competent team that can execute their assigned responsibilities with confidence and secure future succession.
- Secure development and correct usage of long-term logistics capacity in the store according to range frame. This includes space, equipment and people as a part of the total supply chain capacity.
- Share knowledge with colleagues and business partners to support their competence development, particularly the understanding of effective and efficient goods flow as well as safety in goods handling. Be an ambassador of the IKEA value chain within logistics through securing the objectives and goals stated in the Global Supply Chain Operational Handbook, local appendices,



and service agreements with the transport service providers.
- Monitor the logistics and recovery department's performance and take relevant actions to achieve the goals for growth, budget and performance in the business plan and action plan.
- Analyse and formulate actions based on the results of customer satisfaction feedback, IKEA Brand Capital report, co-worker satisfaction feedback and commercial reviews. Ensure logistics and recovery team actions ensure the quality of products, commercial merchandising and ultimately deliver a great shopping experience in the store.
- Position IKEA retailers and the IKEA Brand as responsible partners committed to lowering environmental impact by taking relevant actions that contribute towards achieving sustainable long-term profitability. Through your everyday work you contribute to a people and planet positive business, social connection and environmental impact.
- Ensure that the store logistics and recovery departments work in compliance with the IKEA Code of Conduct, internal IKEA regulations and local legislation relating to health, safety and security and the environment.
- Live the IKEA values and nurture a strong and thriving IKEA culture that inspires colleagues to reach extraordinary achievements in the store.

📌 In-Store Logistics Manager (Ciudad de México)
🏢 Ikano-Retail
📍 Ciudad de México