Job Description

Job Function:

The job of the Stäubli FCS Sales Administrator is to interact with internal and external customers.

Reports to:

FCS Sales Administration Manager – Americas

Responsibilities and Objectives:

- Work directly with the customers and the sales engineers to generate quotation for services and parts.
- Customers portal management
- Receiving and processing customer orders, ensuring accuracy and timeliness
- Inventory management, checking stock levels prior to order entry to ensure available inventory is prioritized, optimizing stock usage.
- Interact with customer to provide or gather administrative information to set up customer in ERP or set up Stäubli as a vendor
- Process and send invoice to customers for services and parts




- Communicate frequently with customer to ensure that all expectations are met, proactively resolving any issues or delays, updating customers as needed
- Daily reporting and order monitoring to ensure all orders are delivered according to the scheduled timeline
- Contribute to team effort by accomplishing related results as needed
- Work with internal departments to meet customer’s needs.
- Assist accounting with past due invoices/accounts resolution
- Creation of non-conformance reports
- Participate in training sessions and update order entry processes as needed.

📌 Sales Administrator - FCS (Santiago de Querétaro)
🏢 STÄUBLI
📍 Santiago de Querétaro