Description

Job Track Description:

- Performs business support or technical work, using data organizing and coordination skills.
- Performs tasks based on established procedures.
- In some areas, requires vocational training, certifications, licensures, or equivalent experience.

General Profile

- Expands skills within an analytical or operational process.
- Maintains appropriate licenses, training, and certifications.
- Applies experience and skills to complete assigned work.
- Works within established procedures and practices.
- Works with a moderate degree of supervision.

Functional Knowledge

- Has developed skills in a range of processes, procedures, and systems.

Business Expertise

- Integrates teams for the best outcome and achievement of company goals.

Impact

- Impacts a team, by example, through the quality service and information provided.
- Follows standardized procedures and practices.
- Receives regular, but moderate supervision and guidance.

Leadership





- Has no supervisory responsibilities.
- Manages own workload.

Problem Solving

- Ability to problem solve without supervisory approval.
- Evaluates and selects solutions from established operating procedures.

Interpersonal Skills

- Exchanges information and ideas effectively.

Responsibility Statements

- Captures and validates more complex data.
- Pre-adjudicates documents and corrects data.
- Researches and examines issues and ensures information is available for next steps.
- Conducts extra searches to extract accurate data and inputs the same.
- Completes assignments using multiple source documents to verify data.
- Follows up on pending research documents.
- Returns electronic data forms to the customer for additional information.
- Performs other duties as assigned.
- Complies with all policies and standards.

📌 Transaction Processing Associate II (Ciudad de México)
🏢 Conduent
📍 Ciudad de México