We’re looking for a Tier 1 SOC Analyst to join our team and handle initial triage, monitoring, and investigation of security alerts across cloud and endpoint environments.This is a client-facing role requiring strong English, excellent verbal communication skills, and the ability to clearly communicate findings and escalations. The position is intended for candidates with at least 1 year of hands-on SOC / Security Operations experience.The role is based on morning shifts aligned with US working hours, 08:00–17:00 US time.Key Responsibilities:- Monitor security alerts from SIEM, EDR, and cloud platforms- Perform initial triage and classification of alerts as true or false positives- Investigate suspicious activities across endpoints, identities, and cloud environments- Escalate confirmed incidents to Tier 2 / Incident Response teams with proper context- Analyze logs from multiple sources, including CloudTrail, Azure Activity Logs, OS logs, and other relevant security data sources- Document findings clearly in tickets and investigation reports- Follow existing playbooks and contribute to improving detection logic over time- Communicate clearly with internal teams and clients regarding alerts, findings,



and escalationsRequired Qualifications:- 1+ years of experience in SOC / Security Operations- Hands-on experience with EDR tools such as CrowdStrike, SentinelOne, or Microsoft Defender for Endpoint- Familiarity with SIEM platforms such as Splunk, Microsoft Sentinel, QRadar, or similar- Understanding of networking basics, including IP, DNS, HTTP/S, ports, and related concepts- Basic knowledge of Linux and Windows operating systems- Ability to analyze logs and identify suspicious behavior- Fluent English, both written and spoken — mandatory- Excellent verbal communication skills, especially in client-facing situationsPreferred Qualifications:- Experience with cloud environments such as AWS, Azure, or GCP- Knowledge of GCP / Google Cloud Platform — significant advantage- Ability to investigate cloud activity, including IAM, API calls, and resource changes- Understanding of identity-based attacks, such as token abuse and privilege escalation- Experience with scripting in Python or BasNice to Have:- Experience with threat hunting- Knowledge of MITRE ATT&CK;

📌 SOC Analyst (Uruapan)
🏢 CommIT
📍 Uruapan