This opportunity is for native or fluent Mexican Spanish speakers to contribute to a customer experience testing project focused on evaluating conversational AI agents .
You'll participate in real-time phone calls and live interaction testing , following realistic scenarios and providing feedback on how effectively the AI handles conversations. No specialized domain expertise is required — your Mexican Spanish language proficiency and generalist perspective are what matter.
Responsibilities
- Participate in inbound and outbound phone calls with conversational AI agents.
- Follow provided prompts, scenarios, and interaction guidelines.
- Evaluate the AI agent's responses, behavior, conversation flow, and overall user experience .
- Identify unnatural, unclear, inaccurate, or inappropriate responses.
- Provide clear and concise feedback on AI performance .
- Assess whether conversations feel natural and appropriate for Mexican Spanish speakers .
- Maintain consistent evaluation standards throughout testing sessions.
- Complete assigned testing activities within the required project timeline.
Required Qualifications
- Native or fluent proficiency in Mexican Spanish .
- Ability to communicate naturally and clearly in spoken Spanish.
- Access to a phone and ability to make clear, high-quality phone calls .
- Strong listening, communication, and attention-to-detail skills.
- Ability to follow basic prompts and testing scenarios.
- Reliable availability to start immediately .
- No prior AI or technical experience required.
Preferred Qualifications
- Familiarity with Mexican Spanish vocabulary, expressions, pronunciation, and conversational patterns .
- Previous experience in customer experience, call testing, language evaluation, transcription, or conversational research .
- Experience evaluating chatbots, voice assistants, or conversational AI is a plus.
- Ability to clearly communicate observations and provide actionable feedback.
- Apply to the role
- Complete the required screening questions
- Verify Mexican Spanish language proficiency
- Complete any required voice or conversation testing
- Hiring team review
- Begin customer experience testing after onboarding
📌 Translator (Remote | $10/hr) (Ciudad de México)
🏢 Synthires
📍 Ciudad de México
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