04 sep
|
Valce Talent Solutions
|
Monterrey
04 sep
Valce Talent Solutions
Monterrey
Service Desk Operations and Governance - 5+ years of experience
SLA, KPI, and Performance Management
Leadership and Team Management
Escalation and Incident Management
Reporting and Operational Reviews
Quality Assurance and Continuous Improvement
Self-Service, Analytics, and Automation
Onsite Monterrey/Saltillo
Advanced english
📌 Supervisor/Manager Call center (Monterrey)
🏢 Valce Talent Solutions
📍 Monterrey