Serve as a senior infrastructure architect specializing in ServiceNow capabilities across ServiceNow ITSM ITAM ITOM NowAssist and Virtual Agent Agentic AI Automation Integration Visual Basic RPA Integrations designing scalable enterprise solutions for hybrid work environments. Apply deep expertise in ServiceNow platform foundations automation and integration to optimize workflows improve reliability and support strategic business outcomes across a integral organization while ensuring al
ServiceNow RPA
ServiceNow Platform Foundation
ServiceNow ITSM
ServiceNow ITOM
ServiceNow ITAM
ServiceNow Integration
ServiceNow Business Management
ServiceNow Agentic AI
Shift
Architect comprehensive ServiceNow infrastructure solutions that align platform capabilities with enterprise service operations and asset management objectives to deliver resilient and scalable digital workflows across the organization.
Design and refine ServiceNow IT service management configurations that streamline incident problem and change processes to improve service quality and reduce operational disruptions for business stakeholders.
Develop advanced ServiceNow automation strategies using robotic process automation to eliminate repetitive manual tasks increase process accuracy and shorten response times for critical service activities.
Configure and optimize ServiceNow operations management capabilities to provide end to end visibility of infrastructure health enabling proactive monitoring faster root cause analysis and improved system stability.
Shape and maintain ServiceNow asset management implementations that support accurate lifecycle tracking optimized resource utilization and transparent cost management for hardware and software assets.
Plan and implement robust ServiceNow integrations with internal and external enterprise systems to enable secure data exchange reduce duplicated effort and create a unified service experience across platforms.
Enhance ServiceNow business management features to provi
📌 ServiceNow Solution Architect (Ciudad de México)
🏢 Cognizant
📍 Ciudad de México
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