At Rapido Solutions Group, we connect fast-growing U.S. companies with top
global talent.
From Guadalajara and León, we create career opportunities that bridge Mexico and
the U.S. logistics industry.

We value diversity, joy, and passion, fostering a dynamic workplace where people
grow both personally and professionally. Our goal is to be the best place to
work, offering wellbeing programs, social initiatives, and real career growth.

? Location: Guadalajara
? Schedules: Dayshift
? English Level: B2 Intermediate

? Salary: $23,000 MXN / month
? Additional Benefits:

* $1,000 MXN grocery vouchers

* $500 MXN punctuality bonus

* 4% savings fund

Schedule:

Monday to Friday 00:00-08:00

Job Summary:
The Customer Service Representative schedules deliveries, traces loads and
responds to problems that arise during the day regarding pick-ups or deliveries.

Essential Functions:
• Perform prompt and complete data entry
• Enter accurate customer orders in computer system
• Monitor on-time performance for driver delivery and pick-up
• Prepare tracking reports




• Understand and abide by various customer requirements
• Understand the operations and rules of the various rail carriers and piers
• Communicate with Dispatchers to avoid any problems with loads or transports
and resolve any issues that may occur
• Trace and monitor existing loads in the system to prevent problems from
occurring
• Other duties as assigned

Requirements:
• Experience in intermodal transportation or import/export business preferred
• Excellent communication abilities, both written and verbal
• Excellent computer skills
• Ability to effectively multi-task when necessary
• Flexible; able to work in past-paced environment
• Ability to work independently and make informed decisions

PERFILES Y SOLUCIONES LOGISTICAS DE MÉXICO S.A. DE C.V. (Ágil Solutions
Group), con domicilio en Av. Naciones Unidas 6780, Int. 402, Col. Loma Real,
Zapopan, Jalisco, C.P. 45129, tratará sus datos personales de identificación,

📌 Customer Service Rep | Nightshift | Tier lll (Guadalajara)
🏢 Rapido Solutions Group
📍 Guadalajara