MezTal is seeking an Operations Optimization Coordinator to support one of our U.S.-based clients within the hospitality and workforce management industry.
This role is focused on ensuring that daily operations run smoothly and efficiently. You will be responsible for coordinating activities across multiple teams, tracking requests, and making sure processes are executed correctly and on time. You will also work with data and dashboards to identify improvement opportunities and help optimize operational workflows.
The adecuado candidate is highly organized, detail-oriented, proactive, and comfortable working in a fast-paced environment where priorities can shift quickly.

Key Responsibilities Coordinate daily operational activities across teams such as Operations, Finance, and Field teams
Manage and follow up on multiple requests, ensuring timely execution and completion
Support scheduling and assignment of team members to client accounts through internal systems
Track operational workflows and ensure processes are followed consistently
Monitor and maintain operational dashboards and reports (Power BI or similar tools)
Identify process inefficiencies and propose improvements to enhance performance and scalability
Communicate effectively with internal stakeholders to resolve dependencies and unblock processes
Maintain accurate documentation and ensure compliance with internal procedures
Support onboarding coordination and communication with field teams
Assist with financial tracking related to assignments, expenses, and operational activities
Audit operational data and reports to ensure accuracy and alignment with policies
Troubleshoot operational issues and proactively address challenges before escalation
Participate in team meetings and contribute to continuous improvement initiatives

What we are looking for Bachelor’s degree in Business Administration, Operations, Engineering, or a related field
2–5 years of experience in operations, coordination, or process management roles
Strong experience managing workflows,



tracking tasks, and coordinating across teams
Experience using dashboards or reporting tools (Power BI preferred)
Advanced Microsoft Office skills (especially Excel)
Strong organizational skills and attention to detail
Ability to manage multiple priorities and follow through on tasks consistently
Proactive mindset with a focus on identifying and solving problems
Strong communication skills and ability to work cross-functionally
Advanced English (required)

What success looks like in this role You ensure that tasks and processes are completed on time without constant supervision
You proactively identify issues and resolve them before they impact operations
You improve workflows and help make processes more efficient
You maintain clear communication across teams and keep operations aligned
You are reliable, organized, and take ownership of your work

Why join MezTal Work with U.S.-based companies in a dynamic and growing environment
Competitive compensation and benefits
Professional development and growth opportunities
Collaborative and high-performance culture

Christmas Bonus : 30 days, to be paid in December.
Major Medical Expense Insurance : Coverage up to $20,000,000.00 MXN.
Minor Medical Insurance : VRIM membership with special discounts on doctor’s appointments and accident reimbursements.
Dental Insurance : Always smile with confidence!
Life Insurance : (Death and MXN Disability)
Vacation Days : 12 vacation days in accordance with Federal Labor Law, with prior approval from your manager. + Floating Holidays : 3 floating holidays in addition to the 7 official holidays in Mexico.
Cell Phone Reimbursement & Transportation Subsidy.
Hybrid Scheme : Enjoy the best of both worlds, remote and in-office work.
Multicultural Exposure : Work with operations within Mexico and United States.
MezTal Internal Events : Strike a healthy balance between your professional and personal goals.
Exclusive Discounts : Benefits with different companies for being part of MezTal.
Academic Agreements : Access to national universities and language schools.

📌 Operations Optimization Coordinator | Hybrid Guadalajara MX
🏢 FlexTal Staffing
📍 Guadalajara