Bilingual Call Center Agent (Mon–Fri | On-site )

Av. Pino Suárez #506

Full-time, No weekends

Bi-weekly pay + performance bonuses

Why You’ll Love This Job:

- Work-life balance: Monday to Friday only, no weekends
- Earn more: Competitive base salary + performance bonus
- Transportation bonus
- Growth opportunities: Ongoing training and development
- Referral bonuses — bring your friends and earn extra money

What You’ll Do:

- Handle inbound and/or outbound customer calls
- Help customers by resolving questions, requests, or concerns
- Accurately document each interaction in the system
- Meet performance goals (conversion, retention, quality)
- Follow scripts, policies, and quality standards
- Protect customer data with full confidentiality

What We’re Looking For

- English level B2–C2 (required)
- High school diploma or equivalent




- At least 6 months of experience (call center preferred; healthcare, sales, or retail also accepted)
- Basic computer skills + fast typing
- Good spelling and grammar (English & Spanish)
- Positive attitude and strong customer focus
- Ability to multitask

Location Av. Pino Suárez #506 (On-site position)

Easy access via public transportation and subway stations Alameda and Cuauhtemoc:

R-134, R-138, R-155, R-17, R-16/316, R-160, R214, R223, R93

Apply Today!

If you’re bilingual, motivated, and ready to grow, apply now and start your next career move with us.

Sueldo: $18,000.00 - $21,000.00 al mes

Lugar de trabajo: Empleo presencial

📌 Agente Bilingue (Monterrey)
🏢 RGT Global Connect
📍 Monterrey