Bilingual Medical Receptionist Position type: Full-Time Work hours: Monday to Friday Salary: $6 - $8 per hour, depending on experience Workplace: Remote Preferred Candidate Location: Bilingual Medical Receptionist to support patient communication, scheduling, and front desk operations for a busy healthcare practice. This role is critical in ensuring patients receive timely communication, appointments are managed efficiently, and administrative workflows run smoothly. A major focus of this role is reducing no-shows through proactive communication, including reminders, confirmations, and follow-ups. referrals, insurance verification, authorizations, and document management . phone, text, and email , providing clear and professional guidance in both English and Spanish.

Answer inbound calls and manage phone reception Call, text, and email patients for appointment reminders and updates Respond to inquiries regarding insurance, copays, and appointments Provide pre-appointment instructions (e.g., Make outbound calls for appointment confirmations and follow-ups Conduct courtesy reminder calls prior to appointments General Administrative Support Handle Inbound Calls and Phone Reception ophthalmology preferred) High attention to detail, especially for Background in healthcare (Medical Assistant, Medical Receptionist, or similar role) Experience in high-call-volume clinics or fast-paced environments Knowledge of Bilingual in English and Spanish (required)



for effective patient communication Key Qualities Patient-focused with empathy and professionalism Reliable and consistent in attendance and performance Organized and detail-oriented Proactive and solution-oriented Able to work independently with minimal supervision Calm and professional under pressure Must be proficient in speaking and writing English very clearly Must have relevant work experience Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory] Must be available for video meetings with your camera on (when needed) Internet: Audio: Video: Webcam for virtual meetings.

Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.

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Holidays: Contractors may take U.S. holidays off according to the client's needs and schedule.

Optional

Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance. These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.

📌 Bilingual-Spanish Medical Receptionist (Guanajuato)
🏢 Winning Assistants
📍 Guanajuato