We have an ambitious goal: to transform the way the world interacts with healthcare, because where you live shouldn't determine the quality of care you receive. For patients, managing your health should feel empowering, not intimidating. We're reimagining what it looks like for doctors to care for patients in an AI-first world — starting with a platform that streamlines doctor-patient communication via WhatsApp, acting as an AI clinical assistant that automates non-urgent tasks, surfaces what's urgent, and gives patients the convenience of reaching their care team 24/7.

We're backed by a16z, General Catalyst, and Accel, and a remarkable group of angels including the founders of Nubank, Rappi, and Maven Clinic.

Mexico

City (adecuado), other states in Mexico Hybrid / Remote As a Business Operations Associate, you'll design the processes, insights, and strategies that keep us fast, efficient, and ready to scale Collect, analyze, and interpret data related to operational performance, patient outcomes, and key performance indicators (KPIs). Provide regular performance updates to leadership and stakeholders. Assist in the development of the company's strategic plan,



working with senior leadership to define goals, objectives, and key initiatives.

Conduct market research and competitive analysis to identify growth opportunities and threats.

Qualifications: Bachelor's degree in business, economics, engineering, or a related field 0-2+ years of experience in operations analysis, strategy, or management consulting, preferably in healthcare. Proficiency in data analysis tools and software (e.g., LLMs, Excel, SQL, data visualization tools). Project management experience is a plus.

You'll see the results of your ideas in real time in our fast-moving, early-stage environment. You won't be "just another cog in the machine"—you'll own projects, make decisions, and have the guidance and support you need to drive them forward. As an early-stage startup, not everything will be defined—and that's part of the adventure.

Every project will push you to grow new skills, take on new perspectives, and raise the bar for what's possible. We invest in your growth through mentorship, training, and exposure to new challenges.

📌 Business Operations Analyst/Associate (Tijuana)
🏢 Leona Health
📍 Tijuana