IT Operations Head Location: Puebla The Challenge: The IT Operations Head is a senior leadership role responsible for managing and evolving the organization's IT operations in a highly regulated, security-driven environment. This role oversees on-premises, hybrid, and cloud infrastructure with a strong emphasis on Amazon Web Services (AWS). The position requires close collaboration with software development teams to design, implement, and operate modern cloud-native architectures.
Key Roles and Responsabilities: ·
Provide strategic leadership for IT operations within a regulated financial services environment. ·
Oversee the design, implementation, and management of hybrid and cloud-native infrastructure, primarily on AWS. ·
Lead and deliver large-scale migration and transformation projects from on-premises environments to AWS. ·
Manage and control the IT operations budget, including forecasting, cost tracking, and financial reporting. ·
Oversee IT Service Management (ITSM) processes aligned with ITIL, including Incident, Problem, Change, and Release Management.
What We're Looking For
Bachelor's degree in Computer Science or related field Full professional English to collaborate with integral teams and stakeholders. Experience and Skills: ·
Extensive leadership experience in IT Operations within the financial services industry. ·
Managing large-scale teams (50+ people) across multiple IT functions. ·
Experience in budget management and financial planning for IT operations and cloud services. ·
Strong background in project management for complex infrastructure, cloud, and security initiatives. ·
Proven experience designing and operating cloud-native architectures on AWS. ·
Strong knowledge of CI/CD pipelines and DevOps tooling, including GitHub and Jenkins. ·
Infrastructure as Code (IaC). ·
Practical experience using Terraform, Pulumi, and/or AWS CDK for infrastructure provisioning and cloud cost optimization. ·
Solid experience managing ITSM processes based on ITIL frameworks.
What We Offer: Executive-level salary, Benefits above the law If you are interested share your resume to:
📌 Head Operations IT (Heroica Puebla de Zaragoza)
🏢 Provident México
📍 Heroica Puebla de Zaragoza
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