Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations.

Listed on the NASDAQ General Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. We believe in creating a workplace where you not only excel professionally but also thrive personally.

The Platform Support

Specialist provides advanced operational support for containerized platforms and supporting infrastructure in a telecom environment. Kubernetes , Linux , Python , and Ansible automation, with hands-on exposure to cloud platforms. You will ensure platform reliability, performance, security, and scalability while partnering closely with L1/L3 support, application teams, vendors, and infrastructure specialists. Kubernetes &

• Containers Operate, monitor, and troubleshoot Kubernetes clusters (incl. RBAC, namespaces, deployments, pods, services, ingress). Automation &

• Configuration Python automation (deployments, health checks, remediation, reporting). Ansible playbooks/roles for configuration management, patching, and drift remediation. Linux &

• Infrastructure Perform Linux administration (user management, package management, security hardening, performance tuning). Support platform capacity planning,



patching cycles, and backup/restore operations aligned to RPO/RTO targets. Cloud &

• PaaS Support workloads on cloud platforms (e.g., Azure) and enterprise Kubernetes distributions (e.g., Integrate platform services with observability and secrets management. Implement proactive monitoring, alerting, and performance tuning (e.g., Prometheus/Grafana, ELK). Resolve L2/L3 incidents, conduct root cause analysis (RCA), and deliver permanent fixes. ServiceNow) for incident, change, and problem management; ensure SLA adherence and documentation quality.

Mandatory Requirements

Advanced proficiency in Python (Proven Linux administration experience (troubleshooting, performance, security). Proficient in Ansible (playbooks, roles, inventories, CI/CD integration). Expertise in Kubernetes (Hands-on exposure to cloud platforms (Azure;

Required Skills & Experience 5+ years in platform/IT operations supporting containerized and/or virtualized environments.

Experience with observability stacks (Prometheus, Grafana, ELK) and Git-based workflows. Familiarity with networking fundamentals (DNS, TCP/IP, load balancing, certificates/TLS).

Experience with ITSM tools (ServiceNow) and change management best practices. 24×7 support model Preferred Qualifications (Nice to Have) VMware stack experience (vSphere, ESXi, vCenter). Exposure to databases (Snowflake, NoSQL) for platform-integrated services. CI/CD tooling (Jenkins, GitLab CI) and Infrastructure-as-Code practices. Get a chance to gain valuable experience and wide knowledge of Software integrative systems!

📌 Inventory Software Developer (León)
🏢 Amdocs
📍 León