Medical Operations Analyst (Monterrey)

Medical Operations Analyst (Monterrey)

04 sep
|
Tensec
|
Monterrey

04 sep

Tensec

Monterrey

Founded in 2023, Tensec is a integral fintech that enables small and medium-sized businesses (SMBs) to enter global trade and thrive by giving them access to global transaction banking solutions that are user-friendly, efficient, and secure. Tensec founders have driven startups from foundation to exit, built decacorns, and led global teams at companies such as PayPal, Credit Karma, Facebook, Goldman Sachs, Visa, Mastercard, and American Express. We're putting together a world-class team to disrupt the $50 trillion cross-border b2b financial services industry by providing SMBs the financial strength to participate and win in the global economy.

We believe that successful companies and teams are directly correlated to a company's cultural DNA. We strongly believe that the best business results derive from teams that have a strong identification with a mission, push themselves to the edge, and love what they do. The Tensec team is diverse and global, with members in San Francisco, New York, Miami, Monterrey, and Sao Paulo.

We are funded by top venture capital firms such as Quiet Capital, Costanoa Ventures, Coinbase Ventures, Clocktower, WillowTree, and prolific angels such as Jason Pate (Chief Strategy Officer, Plaid), Bora Chung (ex-Chief Experience Officer, Bill.This is a dynamic company, we value speed and decisiveness over process. This role follows a hybrid model. We ask that you're in our Monterrey office 2–3 days per week.

This is an entry-level role,



ideal for a recent graduate who is highly organized, comfortable presenting ideas clearly, and confident engaging directly with clients. This role is a great launchpad for someone early in their career who wants hands-on exposure to how a cross-border payments and FX business runs day to day, with direct visibility into client relationships and operational processes from week one. Assist in coordinating between local operations, customer service, and other cross-functional teams as needed.

Support the Customer Care and Ops Lead with ad hoc reporting and data organization.

Qualifications Bachelor's degree in Business Administration, Finance, International Business, or a related field (recent graduates welcome — prior professional experience is not required). Fluent in Spanish and English, both required, given daily collaboration with global teams. Comfortable working in a fast-paced startup environment with shifting priorities.

Proficient with Microsoft Office / Google Workspace (Docs, Sheets, Slides); familiarity with Zendesk or other CRM/ticketing tools is a plus, not a requirement. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law. We are committed to providing reasonable accommodations for qualified individuals with disabilities.

📌 Medical Operations Analyst (Monterrey)
🏢 Tensec
📍 Monterrey

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