YOUR MISSION: Is in charge of stocking merchandise onto shelves, organizing the sales floor to create a pleasant and safe shopping environment. HOW WILL YOU MAKE AN IMPACT?

- Stock merchandise onto shelves and organize the sales floor to create a pleasant and safe shopping environment.
- Execute a broad range of established service operations tasks, including resolving subprocesses or decisions/parameters to provide efficient operations service.
- Support team members by performing routine inventory tasks and following established procedures.
- Train and coach colleagues to handle nonroutine transactional activities, stock shelves, replenish inventory, and present merchandise effectively.
- Conduct a range of customer service activities, including managing complex or atypical customer cases and inquiries.
- Organize work schedules to ensure task completion, coordinate with support services, and assign short-term tasks to team members as needed.
- Perform operational tasks by adhering to established processes, adjusting multiple settings or parameters to meet performance standards.




- Follow mandatory procedures and methods of work, including the use of personal protection equipment, to safeguard the environment and ensure the well-being of self and others.
- Prioritize workflow to meet quality and timeliness standards, utilizing performance management systems to enhance personal performance.
- Post-Secondary Non-Tertiary Education.
- Sound experience and understanding of straightforward procedures or systems.
- Limited managerial experience.

Skills - Strong organizational skills.
- Effective communication and customer service abilities.
- Proficiency in inventory management and operational processes.
- Ability to train and mentor team members.
- Attention to detail and adherence to safety protocols.
- Capability to prioritize tasks and manage time efficiently. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Post-Secondary Non-Tertiary Education Sound experience and understanding of straightforward procedures or systems.

📌 Operations Associate (Ciudad de México)
🏢 Montblanc
📍 Ciudad de México