Guadalajara, Jalisco – Near Chapultepec & La Paz

Starting salary: $15,000 MXN/month + Prestaciones de Ley + Bonus per hire

Monday–Friday 10AM - 7PM EST + One rotational Saturday per month 9AM - 1PM paid as overtime| Full-Time

100% In-Office

This is a client facing role for someone who enjoys communicating with people and handling calls and follow ups, identifying opportunities while helping clients have a positive experience.

What you'll do

- Handle a high volume of inbound and outbound calls with professionalism and empathy.
- Set appointments from inbound and outbound calls as well as email leads,
- Follow up with leads and opportunites from internal databases.
- Identify and asses potential clients and their needs.
- Work towards achieving performance goals and contribute to overall team results.

What we're looking for

- Fluent spoken and written English.
- At least one year of experience in customer service, call center or hospitality.
- Empathetic, easygoing and calm under pressure.




- Comfortable in the phone and handling calls.
- A good communicator, detail oriented with good listening skills.
- Positive, reliable and a strong team player.
- A high level of integrity, discretion, and respect for client confidentiality

Legal experience is welcome but not required. Paid training is provided.

What We Offer

- Prestaciones de Ley
- Performance-based bonuses and incentives
- Monday–Friday schedule
- Paid training
- Long-term growth opportunities
- Structured onboarding and ongoing support
- Professional and collaborative work environment

This position is 100% in office in Guadalajara. Remote and hybrid work may be available with time, depending on performance. Only CVs submitted in English will be considered.

Job Types: Full-time, Contract, Permanent

Pay: Up to $15,000.00 per month

Work Location: In person

📌 Phone agent (Barreras)
🏢 Conexión De Talento
📍 Barreras