04 sep
|
Atlas Real Estate
|
Ciudad de México
04 sep
Atlas Real Estate
Ciudad de México
Full-time Description Resident Resource and Communications Specialist Wednesday to Friday, 10 AM to 7 PM with a lunch break, and Saturday and Sunday, 9 AM to 5 PM, Denver time.
Atlas Real
Estate - Remote (Looking to hire specifically in Mexico Atlas Real Estate is seeking a remote permanent team member.
Atlas Real
Estate is a distinctly different real estate company specializing in real estate investments. Our purpose is to uplift humanity through real estate, in every aspect of our business.
Our Resident
Resource and Communications Specialist team member will be hyper-focused on customer service, efficiency, and thoroughness. You strive to be better, and your communication skills are rivaled by none. The overall goal of the Resident Resource and Communications Specialist is to answer all inbound queries (calls, emails) from residents and answer any low-level questions regarding lease, HOA violations, rent collection, and all other aspects of management.
The Resident
Advocate team must be able to access data in the property management system and to understand who to escalate calls to. Conduct calls and/or emails as needed to successfully retrieve required information, documentation, and rental and employment verifications (Verify and track down missing information) Utilize and update accurate and thorough data in company software, Appfolio Answer incoming calls related to rental and/or employment verification Correspondence of approved or denied rental applications with property managers via email Knowledge of Fair Housing Laws Knowledge of Housing Vouchers Prepare correspondence Provide exceptional service Other tasks as assigned Salary Salary: $8/hr. Please note that the hourly rate of $8 USD does not include fees from VPM Solutions.
Salary Description 8 USD per hour
📌 Resident Resource and Communications Specialist - Mexico Only (Ciudad de México)
🏢 Atlas Real Estate
📍 Ciudad de México