Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.

Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun!

Native

Spanish speaker with excellent command of English, both spoken and written Hybrid mode - able to spend 3 days/week in our Mexico City office 8 years of experience in technical customer-facing roles supporting cloud or cloud-security products (such as Technical Account Manager, Professional Services Engineer, Solutions Engineer, Technical Support Specialist, Customer Success Engineer, or Architect).

Experience with cloud services and architecture across at least 2 Cloud Service Providers (CSPs), such as AWS, GCP, Azure, or OCI. Practical experience deploying and operationalizing containerization technologies (such as Docker or Kubernetes) and addressing corresponding security considerations. Practical experience deploying and operationalizing DevOps technologies (such as CI/CD, Version Control Systems, or Infrastructure as Code) and managing their security implications.

Experience in cloud cybersecurity, with a focus on, or hands-on exposure to, AI/ML technologies applied to threat detection or security operations. 12 years of experience in technical customer-facing roles,



ideally supporting a cloud / cloud-security product. Multiple advanced CSP certifications (such as Certified Solutions Architect - Professional or Certified DevOps Engineer - Professional). Security certifications (such as CISSP or CCSP) and extensive experience helping organizations address complex cloud-security challenges.

Deep familiarity with cloud-security best practices, advanced threat models, and complex CNAPP use cases. Proven track record of building and maintaining executive-level relationships with enterprise/strategic clients, driving significant customer outcomes, and consistently exceeding performance targets.

Experience working across multiple communication channels and platforms to assist customers (such as Slack, email, and support tickets). Advanced ability to use data and systems (such as CRM or log analysis tools) to monitor customer health, identify complex trends, and strategically inform customer success and retention initiatives.

About the job As a Senior Technical Account Manager (TAM), you'll be responsible for planning and executing strategies that drive customer adoption and use of the Wiz platform for our largest customers.



Your cloud and security industry expertise will allow you to provide impactful guidance to customers throughout their Wiz onboarding and operationalization journey. You will serve as the bridge between customers and the broader Wiz team – you'll streamline collaboration between Product Management, Sales, Engineering, and Support to deliver a cohesive customer experience for our most demanding customers.

Your understanding of how large organizations leverage cloud, security, and SaaS technologies will allow you to empathize with customer personas and drive effective conversations with customer personas at all levels. Wiz Product and Cloud Security Expert – Support and manage up to 10 strategic customers, depending on size and complexity. through the onboarding and operationalization of Wiz using best practices and your existing cloud-security domain expertise. partnership with sales and renewals teams . cloud security thought-leader by participating in industry events and contributing to community posts and blogs. Continuously monitor news related to emerging cloud security threats and further develop your domain expertise.

Please submit your resume in English - we can only consider applications submitted in this language. Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.

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📌 Senior Technical Account Manager, Mexico City (Veracruz)
🏢 Wiz
📍 Veracruz