Service Performance Analyst (Ciudad de México)

Service Performance Analyst (Ciudad de México)

04 sep
|
Netflix..
|
Ciudad de México

04 sep

Netflix..

Ciudad de México

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Netflix is one of the world's leading streaming entertainment services, with over 300 million paid memberships in over 190 countries. Our members enjoy an increasingly diverse offering of TV series, films, and games across various languages, devices and genres.

The Product

Merchandising organization delivers intuitive merchandising and local expertise to make it easy and enjoyable for our members to find and choose what to watch now, and next.

The Performance

Sr. Analyst role will be responsible for driving custom regional analyses to understand title and catalog promotion, product behavior, and merchandising activations. This role will use self-serve tooling and will partner with Global Merchandising performance teams to develop and continue to scale dashboards for performance tracking. You should be comfortable at the intersection of data and creativity, and thrive at translating information (data, facts) into understanding (stories and takeaways).

Promotional

Distribution analyses for titles, catalog, on-service activations and the effectiveness of merchandising strategies in the LATAM markets. This role demands a deep understanding of consumer behavior, promotional funnels,



and product performance. Partnering with local Merchandising Leads and Market leaders to plan and measure local activations for priority titles and Netflix’s regional catalog.

Working with Global Performance team to support efforts to standardize distribution performance reporting, helping identify cross-region best practices to enhance scalability and consistency in analytics. This includes collaborating with General Performance team to evolve self-serve Merchandising dashboards/tools. Serving as a subject matter expert and a primary point of contact for promotional data in the LATAM markets, supporting local Product Merchandising teams.

Technical expertise in experimentation (AB tests), writing and reading queries (SQL) and metrics understanding ~ Demonstrated experience with storytelling skills, especially with data analysis (visual slides, memos, synthesizing quantitative and qualitative insights) ~ Genuine interest and curiosity in Netflix’s business, product, content, and the entertainment industry ~ Bachelor’s degree required We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

📌 Service Performance Analyst (Ciudad de México)
🏢 Netflix..
📍 Ciudad de México

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