NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. We are currently seeking a Site Reliability Engineering (SRE) / Lead Engineer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

Site Reliability

Engineer (SRE) / Lead Engineer candidate will have deep expertise in Application Performance Monitoring (APM), Infrastructure as Code (IaC), automation, and distributed tracing using OpenTelemetry. As a SRE lead, he will guide the design, implementation, and continuous improvement of observability solutions, ensuring system reliability, performance, and scalability while fostering best practices in SRE and DevOps. Design and implementation of monitoring and observability solutions, collaborating with engineering teams to define standards and best practices.

Manage

Infrastructure as Code (IaC) initiatives using Terraform, coordinating with cloud and infrastructure teams to ensure scalable and secure deployments. Drive automation strategies for monitoring, alerting, and logging pipelines, focusing on process improvements and operational efficiency. Collaborate with product management, sales, and pre-sales teams to provide technical expertise and support during solution design and customer engagements.

Lead cross-functional teams to enhance CI/CD pipelines and deployment reliability, ensuring smooth integration of observability tools and practices. Engage with vendors and strategic partners to evaluate, select, and integrate observability and monitoring solutions, ensuring alignment with organizational needs and fostering strong collaborative relationships. Mentor and develop junior engineers and analysts, fostering a culture of reliability, observability, and operational excellence. 8-10+ years of experience in SRE, Observability, or DevOps roles, with leadership responsibilities. ~ Proven expertise with Application Performance Monitoring (APM) tools such as New Relic, Datadog, AppDynamics,



or Dynatrace. ~ Strong proficiency in Infrastructure as Code (IaC) using Terraform. ~ Solid understanding of cloud platforms including AWS, GCP, or Azure. ~ Experience with automation/configuration management tools like Ansible, Chef, or Puppet. ~ Deep knowledge of CI/CD pipelines and tools such as GitHub Actions, Jenkins, or Azure DevOps. ~ Experience managing Kubernetes and containerized environments (Docker, Helm). ~ Familiarity with log aggregation and analysis platforms like ELK Stack or Splunk. ~ About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Integral 100.

We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. NTT DATA is a part of NTT Group, which invests over $3 billion each year in Ru0026D.

Whenever possible, we hire locally to NTT DATA offices or client sites. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs.

At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @ and @ email addresses. NTT DATA endeavors to make accessible to any and all users.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

📌 Site Reliability Engineering (SRE) / Lead Engineer (Ciudad de México)
🏢 Ntt Data
📍 Ciudad de México