Key Responsibilities

- Own the strategy, relationship map, and commercial plan for a portfolio of strategic and named accounts in Mexico, spanning retail and wholesale.

- Build and maintain trusted, executive-level relationships (C-suite and VP-level) within target and existing accounts.

- Lead complex, multi-stakeholder enterprise sales cycles from prospecting through contract negotiation and close, in partnership with presales, solution consulting, and partner teams.

- Identify and develop expansion opportunities (cross-sell/upsell) within the existing customer base in coordination with Customer Success.

- Develop and execute account-based go-to-market plans, aligning marketing, partners, and internal stakeholders around shared account objectives.

- Accurately forecast pipeline and revenue, and manage accounts within RELEX's CRM and sales methodology.

- Represent RELEX at industry events, customer forums, and executive briefings to build market presence and brand credibility in Mexico.

- Collaborate closely with Product, Marketing, and Customer Success to ensure customer feedback shapes RELEX's roadmap and go-to-market approach in the region.

- Mentor and collaborate with account and sales development team members supporting the Mexico territory.

- Provide accurate, timely reporting on account status, risks, and opportunities to regional and integral leadership.

Qualifications Required:





- 10+ years of experience in enterprise software sales, with at least 5 years in a strategic account management, key account, or senior sales leadership role.

- Proven track record of managing and growing large, complex enterprise accounts, ideally within retail, supply chain, CPG, Retail, or related industries.

- Demonstrated success closing six- and seven-figure SaaS/enterprise software deals with long, multi-stakeholder sales cycles.

- Experience building and executing account plans and go-to-market strategies at the executive level.

- Strong network and credibility within the Mexican retail, wholesale, or consumer goods sector.

- Fluent in Spanish and English (written and spoken).

- Willingness and ability to travel regularly within Mexico and occasionally internationally.

- Bachelor's degree required; MBA or equivalent advanced degree preferred.

Preferred:

- Background in supply chain planning, retail planning, merchandising, or workforce management software.

- Experience selling into or partnering with major Mexican or LatAm retail groups.

- Familiarity with value-based/consultative selling methodologies (e.g., MEDDIC, Value Selling, Challenger).

- Experience working in a fast-growing, international SaaS company.

Please contact Monica Hochberg with any specific inquiries: [email protected]

📌 Sr. Director Strategic Accounts - Mexico (México)
🏢 RELEX Solutions
📍 México